PATIENT GUEST INFORMATION

Welcome

Thank you for choosing Union General Hospital for your healthcare needs. As our patient, you are our guest, and we are committed to making your stay as comfortable as possible while providing high-quality, compassionate care. We strive to earn your confidence and support your recovery every step of the way.

Non-Discrimination Statement

It is the policy of Union General Hospital to provide impartial access to treatment and accommodations that are available or medically indicated, regardless of age, race, color, religion, sex, national origin, disability, sexual orientation, gender identity, or source of payment.

About Union General Hospital

Union General Hospital is a nonprofit 501(c)(3) Critical Access Hospital serving Union Parish and surrounding communities in North Louisiana and South Arkansas. Since 1975, we have been committed to improving the health and quality of life of the residents we serve by providing accessible, high-quality healthcare close to home.

About Union General Hospital

Union General Hospital is a nonprofit 501(c)(3) Critical Access Hospital serving Union Parish and surrounding communities in North Louisiana and South Arkansas. Since 1975, we have been committed to improving the health and quality of life of the residents we serve by providing accessible, high-quality healthcare close to home. Our services include acute inpatient care, short-term rehabilitation and swing bed services, a 24-hour physician-staffed emergency department, laboratory and blood bank services, diagnostic imaging including CT scans, radiology, ultrasound, and 3D mammography, respiratory therapy, endoscopy services, physical, occupational, and speech therapy, telehealth and telepsychiatry services, mental health services for children, adolescents, adults, and seniors, geriatric psychiatry services, our Intensive Outpatient Program (IOP), Medicaid enrollment assistance, KidMed services, nutrition education, and medical nutrition therapy. Union General Hospital is proud to be a LERN-Certified Acute Stroke Ready Hospital, providing rapid stroke assessment and treatment capabilities, and an Advanced STEMI Referral Center, ensuring timely access to life-saving cardiac care. In addition to hospital-based services, Union General Hospital operates the Union General Rural Health Clinic in Farmerville, Louisiana, offering primary care, preventive services, chronic disease management, behavioral health services, wellness visits, and same-day appointments. Through our hospital, clinic, therapy services, behavioral health programs, and community outreach initiatives, including It's a Girl Thing, teen STD/HIV and pregnancy prevention education, anti-bullying and suicide prevention initiatives, teen drug and alcohol prevention programs, breast cancer awareness and prevention initiatives, colorectal cancer prevention programs, heart disease and diabetes prevention education, and nutrition education programs in partnership with the LSU AgCenter, we remain dedicated to delivering compassionate, patient-centered care regardless of an individual's socioeconomic status or ability to pay.

Patient Satisfaction

At Union General Hospital, our goal is to provide exceptional care and service to all patients, families, and visitors. If you have questions, concerns, or feedback regarding your experience, we encourage you to let us know. We want the opportunity to address any concerns and continuously improve the care and services we provide.

Please contact us at (318) 368-9751.

Text Messaging Communications

Union General Hospital offers text messaging services to help patients stay informed about their healthcare. By providing your mobile phone number, you agree to receive text messages from Union General Hospital regarding appointments, registration, care coordination, billing notifications, patient surveys, and other healthcare-related communications.

Message frequency may vary based on your healthcare needs and interactions with Union General Hospital.

Message and data rates may apply depending on your mobile carrier and service plan.

Carriers are not liable for delayed or undelivered messages.

Text messages sent via SMS and RCS channels are not fully secure and may not be HIPAA-compliant. Union General Hospital takes reasonable precautions to safeguard your privacy by limiting text message content to non-sensitive notifications. Any communications containing detailed Protected Health Information (PHI) will be transmitted through a separate, secure communication channel.

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive text messages from Union General Hospital unless you choose to re-enroll.

For assistance, reply HELP to any message or contact Union General Hospital at (318) 368-9751.

Your privacy is important to us. Information collected through our text messaging services is handled in accordance with applicable federal and state laws, including HIPAA, and our Privacy Policy.

By providing your mobile phone number and consenting to receive text messages, you acknowledge and agree to these terms.

Contact Information

Union General Hospital
901 James Avenue
Farmerville, Louisiana 71241

Main Hospital: (318) 368-9751
Rural Health Clinic: (318) 368-9745

Website: www.uniongen.org