The Emergency Room at Union General Hospital is staffed 24/7 with well trained and experienced physicians to diagnose and provide emergency treatment and Registered Nurses, Licensed Practical Nurses and support staff to care for the needs of our patients.

Union General Hospital Emergency Department is prepared to take care of your medical crisis 24 hours a day, 7 days a week. Our emergency room doctors work side-by-side with specially trained nurses to handle your emergency as fast as possible. Our emergency room is equipped with the advanced technology necessary to save lives. And since we know that a medical emergency can be very stressful, our staff is committed to easing your fears by providing frequent progress reports about your diagnosis, condition and treatment.

Wait Times

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Triage

When you arrive, a registered nurse will conduct an initial exam, take your vital signs and complete a brief medical history. Triage helps us to determine the severity of your emergency and allows us to take care of the most urgent cases right away. That’s why someone who arrives after you may be treated before you. We work to see everyone as quickly as possible and we attend to the most critical needs first.

Registration

A registration clerk will ask you to provide your name, address, phone number, personal physician, insurance information and identification. In addition you will be asked to sign a treatment consent form and any other necessary documents needed for providing the appropriate care. If an emergency has been determined to be life threatening you may be asked this information after you are placed in a room.

Evaluation

Once you are in the treatment area, a physician will examine you and order any tests needed to evaluate your condition. Depending on the type of illness or injury, a nurse may start an IV or obtain a blood or urine sample, or you may undergo diagnostic tests, such as X-rays or a CT scan. Our goal is to keep you comfortable and conduct tests as quickly as possible. Some tests take longer to complete, and we appreciate your patience as we work to provide you with the most prompt, courteous, and comprehensive emergency care we can offer.

Treatment

Your treatment will depend on your physician’s orders after the medical evaluation is complete. Our staff will keep you informed about what to expect during every part of the treatment process.

Admission or Discharge

Most patients are treated and discharged to go home from the emergency room. If you are admitted to the hospital, you will be transferred to a patient room and we will notify your primary care physician. If you do not have a physician, a physician on our staff, or a hospitalist - will coordinate your care while you’re at the hospital.

If your emergency room physician determines you can go home, you will receive written instructions about how to take care of yourself after you leave the hospital. It is important to follow these instructions, take all prescribed medications and schedule a follow-up appointment with your personal physician. If you have questions about your discharge instructions, please ask your nurse.